Working with us

Terms & Conditions

The terms that apply when you use our website or arrange services with BinStore Cleaning.

Last updated: 23 October 2026

Using our website

You may use this website to learn about BinStore Cleaning and request information or a quote. Please use it lawfully and do not attempt to interfere with its security, availability or operation.

Quotes and bookings

A quote is based on the information available when it is prepared. If the property, access, condition, scope or requested work changes, we may need to update the quote before work begins.

A booking is confirmed only when we agree a date, scope and price with you. Please provide accurate contact details and tell us about relevant access, parking, safety, pets, alarms or site requirements.

Access and your property

You are responsible for providing safe and reasonable access to the agreed work area at the booked time. Please remove or protect valuables and fragile items where practical, and let us know about any known hazards or special instructions before the visit.

Cancellations and changes

If you need to change or cancel a booking, please contact us as soon as possible. Cancellation charges, deposits or rescheduling options will be explained to you when you book, where applicable.

Payment

Payment terms, including any deposit, due date and accepted payment method, will be confirmed in your quote or booking confirmation. We may pause or decline services where payment arrangements have not been met.

Our services

We aim to deliver services with reasonable care and skill. Results can vary depending on property condition, material type, weather, access and factors outside our control. We will tell you where a requested result cannot reasonably be guaranteed.

Website content and links

The website, including its text, images, logo and layout, belongs to BinStore Cleaning or its licensors and may not be copied or used commercially without permission. Links to third-party websites are provided for convenience; we are not responsible for their content or practices.

Liability and changes

Nothing in these terms excludes or limits liability where the law does not allow it. Subject to applicable law, BinStore Cleaning is not responsible for indirect or consequential losses arising from use of this website or services.

We may update these terms from time to time. Continuing to use the website after an update means you accept the revised terms.

Contact us

For questions about a quote, booking or these terms, contact BinStore Cleaning at info@binstorecleaning.co.uk.

Questions about this page? Contact us at info@binstorecleaning.co.uk.